Frequently Asked Questions
What makes Branded Merch Ltd Different?
We pride ourselves on delivering merch and uniforms that your clients, customers and staff will love and enjoy wearing for years to come.
We use only use pre tested blanks along with the latest printing and embroidery technology to ensure your products have a long life and wash well.
And most importantly we don't send anything out that we wouldn't be happy to pay for ourselves.
What Industries do we work with?
We work with a large variety of industries including but not limited to:
- Motorsport
- Corporate
- Workwear Uniforms
- Fitness
- Merchandising
- Clothing Brands
- Retail
- Hospitality
- Charities
- Education
- Film & TV
- Social Media Companies & Influencers
Do we have a minimum order quantity?
We operate on low minimum orders from 2-5 units per item.
How do i place an order?
Simply Select your item.
Choose your branding locations
Upload your logo
Select the breakdown of colours and sizes you need and click 'add to basket or buy now'
if you require branding not listed in the dropdown menu please Contact Us to discuss.
Can i order a samples before placing a bulk order?
Yes. To place a sample order please Contact Us
let us know the items, colours and sizes you want along with logo placement. We'll get back to you with mockups to confirm and a payment link to confirm the sample order.
What branding methods do you offer?
We offer embroidery and DTF printing.
Embroidery is great for beanies, fleeces and workwear items.
DTF is the latest printing technology on the market offering high resolution full colour prints that wear and wash well. These prints also offer some stretch so it moves with the product.
Do you charge setup fee's?
our setup fee's are built into all quantities below 10 units so you never get hit with hidden charges when its time to checkout.
The price you see is the final price and includes VAT.
How durable is our printing?
DTF is the latest printing technology on the market offering long lasting high resolution prints.
DTF prints can last up to 100 washes sometimes outlasting the product itself.
For reference this would be worn and washed once a week for 2 years without any breaks.
To summarise .. You'll never has an issue with the print quality.
Sustainable and Organic
Yes we offer a wide range of sustainable and organic items.
DTF printing is also the most sustainable printing method using water based inks and reducing waste.
Can i mix and match my order?
Yes we offer bulk rates based on product. Not based on colour. This allowed you to mix and match colours and sizes within your product selections to get discounted rates for larger quantities.
Do we offer design services?
No. We are not a graphic design business.
We recommend if you do not have a logo that you hire a graphic designer first.
If you already have a logo and just need small tweaks to this we can help with small edits and adjustments during the mockup stages.
What file formats do we need?
We work mainly with .ai .eps .pdf .svg files.
If you only have a jpeg or png we can work with those too.
Can you match my brand colours?
Yes. We have a wide variety of items in a wide range of colours so we can either match or get as close as possible.
If you want to match the branding colours then we can do this with our DTF Prints and embroidery threads during production.
Do you offer quotes?
Yes. Please Contact Us with the items, branding and quantities needed and we'll get back to you with a quote.
Do we offer bulk Discounts?
Yes. As you order more items from us the price goes down. Each product page is built to adjust the price based on the branding needed and the quantity.
Choose your item, Branding needed and add the number of units you need into the colour and sizes boxed and you will see the final price including VAT.
How long will it take to get my order?
After you place your order we'll get back to you within 24 hours with mockups to confirm.
We ship all orders on average 4-10 business days from date of mockup confirmation.
Your order will then be with you 1-2 business days later.
What if i receive a faulty product?
Don't worry. Sometimes stitching faults happen and we don't spot them during production.
On the rare occasion this happens to an item simply let us know and we'll get a replacement out to you ASAP.
Can i cancel my order?
Orders can only be cancelled within 24 hours. After pre production mockups are confirmed orders are no longer able to be cancelled.
Do we offer wholesale/blanks?
Yes we can sell all items as wholesale or blanks. Please Contact Us with what you'd like and we'll sort this for you.
Can i sell the products on for profit?
Yes we work with a lot of brands and business who use us for their merch.
These products are yours. So once you receive you can sell them on for profit however you please.